Thrillworks Careers

Scrum Master
Toronto, Ontario, Canada


We're looking for a progressive, highly-organized individual who can grapple with the details without losing sight of the big picture – someone who has experience with digital marketing projects and understands technology and its power, and who always keeps our clients' mission, goals and deadlines first and foremost. You're a leader who can set priorities, adapt to change and crunch budgets.

You build strong client relationships, communicating efficiently and elegantly to make sound decisions that make their businesses better. And you know how to manage both up and down in an organization to get the decisions, support, deliverables and results you need on time and under budget.

You'll work directly with our company's senior strategists, designers and developers as well as our diverse range of clients; crafting proposals, mapping out projects, drafting budgets and setting timelines. You'll follow projects as they unfold, identifying and resolving bottlenecks, negotiating and working with subcontractors, maintaining ongoing contact with our clients and keeping senior staff apprised of the project's progress. You'll keep projects flowing, on course, on purpose and know exactly where the money is being spent and why. Your comprehensive documentation of your work will be key to ensuring we learn from every project, continually improving value to clients. And you'll identify new opportunities for working more effectively.

Doing your job well will affect more than just deadlines and budgets. It will mean every member of the team knows their efforts are having the maximum impact and delivering value to our clients.


Thrillworks is your solution for innovative web services that blend sound thinking and strategy, aesthetics, design and technology to maximize your business.

Web design and development is about creativity and technology. You need a perfect balance of both. We offer design that makes your website a pleasure to behold; and the technological expertise that makes it a pleasure to navigate.


  • Identify the need for specific internal resources, based on the scope of work and scheduling to deliver the goals of the project
  • Work directly with the scrum team to write stories, refine stories, estimate effort, planning sprints and facilitate ceremonies
  • Provide clear direction and feedback to internal teams (design, development, etc.) and communicate with them to ensure all members are aligned on their tasks and the client vision
  • Communicate clearly and effectively with clients and 3rd parties
  • Liaise with multiple agencies, in an inter-agency team format, to successfully execute integrated marketing campaigns
  • Work with the Client Services team to recommend strategic digital initiatives based on client KPIs
  • Collaborate regularly with client services to review the status of active projects and forecasts
  • Create project scope documents, delivery roadmaps and budgets; track deadlines and finances, and take prompt action to prevent slippage on either front;
  • Identify and resolve conflicts and issues, and optimizing work processes;

Required Skills

  • Experience leading agile teams as a scrum master or Agile PM, delivering websites and digital marketing projects (display advertising, emails, splash pages, etc.) in an agency environment
  • A passion for constantly learning and keeping up to speed on digital marketing trends and technology
  • The ability to display strong leadership in a cross-functional team environment with fast-changing priorities, under tight deadlines
  • Excellent written and verbal communication skills
  • Experience with face-to-face client relationship management
  • Grace under pressure
  • Experience with Jira or other Agile tools
  • Familiarity with Agile frameworks such as Scrum, and Kanban

Know someone who would be a perfect fit? Let them know!